Empathy: A Primer


Empathy is an Emotional and Social Intelligence Leadership Competency that forms the basis of social awareness and relationship management. It helps leaders relate to others, make more informed decisions, and develop better rapport with colleagues.

A quick read for anyone wanting to improve their own or their team’s leadership skills, this Primer features thought leaders who are championing research in this field: Daniel Goleman, Richard Boyatzis, Richard J. Davidson, Vanessa Druskat, and George Kohlrieser.

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Empathy is an Emotional and Social Intelligence Leadership Competency that forms the basis of social awareness and relationship management. Having empathy is the ability to sense the emotions – and understand the perspective – of others. Empathic leaders are able to relate to many different types of people, listen attentively, and communicate effectively.

In Empathy: A Primer, Daniel Goleman and colleagues introduce the Empathy Competency, describe why it is important for quality leadership, and give some practical insights for developing this learnable skill.

This is the sixth in a series of Primers that explores each of the 12 Emotional and Social Intelligence Leadership Competencies. Each includes an overview of the Competency Model.

Daniel Goleman, Richard Boyatzis, Richard J. Davidson, Vanessa Druskat, and George Kohlrieser explain what it takes to develop empathy from the perspectives of research, psychology, neuroscience, team dynamics, and leadership development.

Here’s what is included:
  • Overview of the Emotional and Social Intelligence Leadership Competency Model
  • Introduction to Empathy
  • The Brain Science Behind Empathy
  • Teams and Empathy
  • Empathy in Action
  • How to Develop Empathy
  • Bonding for Effective Leadership

Whether you are an individual looking to elevate your personal performance, a consultant or coach in need of research-based resources, or a head of leadership development in your organization seeking a brief, yet informative, resource to share with your team, this Primer is for you.

Total length is 50 pages, including citations. Soft cover.

Weight: .08 lbs.

Dimensions: 4.25 x .3 x 5.5 in.

Additional primers in this series are:

Coach and Mentor (forthcoming September 2017)
Conflict Management (forthcoming October 2017)
Teamwork (forthcoming November 2017)
Inspirational Leadership (forthcoming December 2017)


About the Authors:

Daniel Golemaninternationally known psychologist and author of Emotional Intelligence, Social Intelligence, and Working with Emotional Intelligence.

Richard BoyatzisProfessor in the Departments of Organizational Behavior, Psychology, and Cognitive Science at Case Western Reserve University and Human Resources at ESADE.

Richard J. Davidson, Founder and Chair of the Center for Healthy Minds, University of Wisconsin–Madison and New York Times bestselling author of The Emotional Life of Your Brain.

Vanessa Druskat, internationally recognized expert and consultant on group emotional intelligence and Associate Professor of Organizational Behavior and Management at the Peter T. Paul College of Business and Economics at the University of New Hampshire.

George Kohlrieser, organizational and clinical psychologist and Professor of Leadership and Organizational Behavior at the International Institute for Management Development (IMD) in Switzerland

Additional information

Weight .08 lbs
Dimensions .3 x 4.25 x 5.5 in

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