Empathy is an Emotional and Social Intelligence Leadership Competency that forms the basis of social awareness and relationship management. Having empathy is the ability to sense the emotions – and understand the perspective – of others. Empathic leaders are able to relate to many different types of people, listen attentively, and communicate effectively.
In Empathy: A Primer, Daniel Goleman and colleagues introduce the Empathy Competency, describe why it is important for quality leadership, and give some practical insights for developing this learnable skill.
This is the sixth in a series of Primers that explores each of the 12 Emotional and Social Intelligence Leadership Competencies. Each includes an overview of the Competency Model.
Daniel Goleman, Richard Boyatzis, Richard J. Davidson, Vanessa Druskat, and George Kohlrieser explain what it takes to develop empathy from the perspectives of research, psychology, neuroscience, team dynamics, and leadership development.
- Overview of the Emotional and Social Intelligence Leadership Competency Model
- Introduction to Empathy
- The Brain Science Behind Empathy
- Teams and Empathy
- Empathy in Action
- How to Develop Empathy
- Bonding for Effective Leadership
Whether you are an individual looking to elevate your personal performance, a consultant or coach in need of research-based resources, or a head of leadership development in your organization seeking a brief, yet informative, resource to share with your team, this Primer is for you.
Total length is 50 pages, including citations. Soft cover.
Weight: .08 lbs.
Dimensions: 4.25 x .3 x 5.5 in.
Additional primers in this series are:
About the Authors:
Daniel Goleman, internationally known psychologist and author of Emotional Intelligence, Social Intelligence, and Working with Emotional Intelligence.
Richard Boyatzis, Professor in the Departments of Organizational Behavior, Psychology, and Cognitive Science at Case Western Reserve University and Human Resources at ESADE.
Richard J. Davidson, Founder and Chair of the Center for Healthy Minds, University of Wisconsin–Madison and New York Times bestselling author of The Emotional Life of Your Brain.
Vanessa Druskat, internationally recognized expert and consultant on group emotional intelligence and Associate Professor of Organizational Behavior and Management at the Peter T. Paul College of Business and Economics at the University of New Hampshire.
George Kohlrieser, organizational and clinical psychologist and Professor of Leadership and Organizational Behavior at the International Institute for Management Development (IMD) in Switzerland