Emotional Intelligence & Emergency Response – Part 5

We are pleased to offer this talk by Dan Goleman called Emotional Intelligence and Emergency Response. Whether you are a manager leading a team through a time of crisis, or a first responder handling a dangerous emergency, Goleman’s guidance provides a framework which may be used to prepare for such an event. In this section, Goleman leads a discussion with Barry Dorn of the Harvard School of Public Health and Leonard Marcus of the Harvard National Preparedness Leadership Initiative.

Section 5 – Social Connectivity in Preparedness Training

Leonard Marcus asks in the beginning of this podcast: “How do we get different groups of people to work together?” Once a group of people has learned to work as a unit by going through the processes outlined earlier, how does this group make sure that it will be able to reliably function when asked to work together with other groups of people with with distinct personalities, perspectives and methodologies?